Abrianto

Privacy Policy

Last updated: January 12, 2026

This Privacy Policy describes how Skedia CommV (“we”, “us”, or “our”) collects, uses, and shares information about you when you use our Abrianto debt collection management platform (“Service”).

1. Company Information

Skedia CommV
VAT: BE0800127264
Hoedhaarstraat 23F
9160 Lokeren
Belgium

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your name, email address, company name, and password.
  • Payment Information: When you subscribe to our Service, payment processing is handled by our third-party payment processor. We do not store full credit card numbers.
  • Debtor Data: Information you upload about debtors including names, contact information, account balances, and payment history.
  • Communication Data: Records of communications you send through our platform including emails, SMS messages, and notes.

2.2 Information We Collect Automatically

  • Usage Data: Information about how you use the Service, including features accessed, actions taken, and time spent.
  • Device Information: Browser type, operating system, device identifiers, and IP address.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your session and improve your experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contract Performance: Processing necessary to provide the Service you requested
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Service and preventing fraud
  • Legal Obligation: Processing required to comply with applicable laws
  • Consent: Where you have given explicit consent for specific processing activities

5. Data Sharing

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
  • Professional Advisors: Lawyers, auditors, and other professional advisors
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Debtor data you upload is retained according to your organization’s settings and applicable legal requirements for debt collection records.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

8. Your Rights (GDPR)

Under the GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data (“right to be forgotten”)
  • Restriction: Request restriction of processing
  • Data Portability: Receive your data in a portable format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at privacy@abrianto.com.

9. International Data Transfers

Your data may be processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Cookies

We use the following types of cookies:

  • Essential Cookies: Required for the Service to function (authentication, security)
  • Analytics Cookies: Help us understand how visitors interact with our Service
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

11. Children’s Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Skedia CommV
Hoedhaarstraat 23F
9160 Lokeren, Belgium
Email: privacy@abrianto.com

For data protection inquiries, you may also contact the Belgian Data Protection Authority: