Abrianto

Terms of Service

Last updated: January 12, 2026

These Terms of Service (“Terms”) govern your access to and use of the Abrianto debt collection management platform (“Service”) provided by Skedia CommV (“Company”, “we”, “us”, or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Company Information

Skedia CommV
VAT: BE0800127264
Hoedhaarstraat 23F
9160 Lokeren
Belgium

2. Description of Service

Abrianto is a cloud-based debt collection management platform that enables organizations to:

  • Manage debtor accounts and contact information
  • Track outstanding balances and payment history
  • Automate collection workflows and task assignments
  • Send communications via email, SMS, and other channels
  • Generate reports and analytics
  • Integrate with third-party systems via API

3. Account Registration

3.1 Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

3.3 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

4. Acceptable Use

4.1 Permitted Use

You may use the Service only for lawful debt collection activities in compliance with all applicable laws and regulations, including but not limited to:

  • The EU General Data Protection Regulation (GDPR)
  • Belgian debt collection laws and consumer protection regulations
  • Applicable telecommunications and electronic communications laws

4.2 Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of debt collection regulations
  • Harass, threaten, or abuse debtors or any other persons
  • Upload false, misleading, or fraudulent debtor information
  • Attempt to gain unauthorized access to the Service or other accounts
  • Interfere with or disrupt the Service or its infrastructure
  • Reverse engineer, decompile, or disassemble the Service
  • Use the Service to send spam or unsolicited communications
  • Sublicense, resell, or transfer access to the Service without our consent

5. Data and Content

5.1 Your Data

You retain all rights to the data you upload to the Service (“Your Data”). You grant us a limited license to use, store, and process Your Data solely to provide the Service.

5.2 Responsibility for Data

You are solely responsible for:

  • The accuracy and legality of Your Data
  • Ensuring you have the right to collect and process debtor information
  • Complying with data protection laws regarding Your Data
  • Maintaining appropriate backups of Your Data

5.3 Data Processing

We will process Your Data in accordance with our Privacy Policy and applicable data protection laws. You acknowledge that you are the data controller for debtor personal data, and we act as a data processor on your behalf.

6. Subscription and Payment

6.1 Subscription Plans

Access to the Service is provided through subscription plans as described on our pricing page. Features and limits vary by plan.

6.2 Payment Terms

  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as expressly stated
  • Prices are exclusive of applicable taxes (VAT)
  • We may change prices with 30 days’ notice

6.3 Late Payment

If payment is not received when due, we may:

  • Suspend access to the Service
  • Charge interest on overdue amounts at the legal rate
  • Terminate your account after providing notice

7. Intellectual Property

7.1 Our Rights

The Service, including its design, features, and content (excluding Your Data), is owned by us and protected by intellectual property laws. Nothing in these Terms grants you any right to our intellectual property.

7.2 Feedback

If you provide feedback or suggestions about the Service, we may use such feedback without obligation to you.

8. Third-Party Services

The Service may integrate with or contain links to third-party services. We are not responsible for third-party services, and your use of them is subject to their terms and policies.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our total liability for any claims arising from these Terms or the Service shall not exceed the fees you paid in the 12 months preceding the claim.
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

These limitations apply regardless of the legal theory and even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your Data or collection activities

12. Term and Termination

12.1 Term

These Terms remain in effect while you use the Service.

12.2 Termination by You

You may terminate your account at any time through the Service settings or by contacting us.

12.3 Termination by Us

We may suspend or terminate your access if:

  • You breach these Terms
  • You fail to pay fees when due
  • Required by law
  • We discontinue the Service (with reasonable notice)

12.4 Effect of Termination

Upon termination:

  • Your right to use the Service ends immediately
  • You may request export of Your Data within 30 days
  • After 30 days, we may delete Your Data

13. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes through the Service or by email. Your continued use after changes take effect constitutes acceptance of the modified Terms.

14. General Provisions

14.1 Governing Law

These Terms are governed by the laws of Belgium, without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dendermonde, Belgium.

14.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

14.4 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

14.5 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.6 Assignment

You may not assign these Terms without our consent. We may assign these Terms without restriction.

15. Contact Us

If you have questions about these Terms, please contact us:

Skedia CommV
Hoedhaarstraat 23F
9160 Lokeren, Belgium
Email: legal@abrianto.com